Privacy Policy - Eco Stay Hostel

Last updated: July 7, 2026

Introduction

Depending on applicable law, you may have the right to access, correct, update, delete, restrict processing of, or request a copy of your personal information, and to withdraw consent where processing is based on consent.

Your Privacy Rights

Eco Stay Hostel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, make a reservation, contact us, or stay at our property

Information We Collect

We may collect: full name and contact details; passport, identification and visa information where required; reservation and stay details; payment information processed through secure providers; guest preferences and special requests; reviews and communications; CCTV recordings in common areas; website usage information; cookies; and information you voluntarily provide.

Information We Collect Automatically

We may automatically collect your: IP address, browser type, device information, pages visited., cookies and similar technologies to improve our website and services.

Information for Third Parties

We may receive information from online travel agencies, such as: online travel agencies (OTAs), booking platforms, payment providers, travel partners, service providers., and another partners involved in your reservation.

How We Use Your Information

To process reservations, complete check-in and check-out, verify identity, comply with legal obligations, communicate with you, improve services, provide customer support, process payments, maintain security, prevent fraud, and send marketing communications with your consent.

Sharing Information

We may share information with payment processors, booking platforms, IT providers, government authorities when legally required, and professional advisers. We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for their privacy practices.

Changes

We may update this Privacy Policy from time to time. The latest version will always be published on our website

Contact Us

Eco Stay Hostel
San José, Costa Rica
Email: eco1staycr@gmail.com
WhatsApp: +506 8681 5986