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Frequently asked questions
Eco Stay Hostel
Eco Studio Apartment's
We are about 30 minutes from the airport, depending on traffic. You can reach us with our private transport service, by taxi, Uber, or public transportation.
Check-in is available from 3:00 PM to 10:00 PM, and check-out is until 11:00 AM. Late check-ins after 10:00 PM can be arranged with prior notice and are subject to an additional fee.
Yes, breakfast is included with your stay. Our menu varies daily, and we are happy to accommodate dietary restrictions and special dietary needs whenever possible.
Yes, we offer free luggage storage before check-in and after check-out. After check-out, luggage can be stored free of charge until 2:00 PM. We also provide long-term luggage storage for multiple days for an additional fee.
Yes. All rooms include a towel, bed sheet, blanket, and soap for each guest.
Yes, lockers are available in the dorm rooms. Guests must bring their own padlock.
Yes, guests have access to a shared kitchen equipped with the basic utensils and appliances needed for cooking. We also provide cooking essentials such as oil, salt, and pepper.
Free cancellation is available up to 48 hours before your arrival date. Cancellations made less than 48 hours before arrival will incur a charge equivalent to the first night's stay.
We are located about 800 meters from the Jade Museum and the National Museum, and less than 2 km from downtown San José.
Yes. The nearest restaurant is about 250 meters away, the closest supermarket is 800 meters away, and the bus stop is just 80 meters from the hostel.
Yes, we offer secure private parking for an additional fee of $6 per night.
Only service animals are allowed, and proper documentation is required upon check-in.
Yes, families and children are welcome. Children over 3 years old are charged as an additional guest. We are not a party hostel and strive to provide a peaceful and comfortable environment for all our guests.
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